Insights

ISSI GALA 2026: A Celebration of Creativity, Culture, and Community

On May 30, 2026, ISSI Corp held its first-ever ISSI Gala. Drawing inspiration from the traditional Santacruzan, participants from the operations team showcased their creativity through pageantry.

June 16, 2026

ISSI TO BE YOU: A Pride Month Celebration

To conclude its Pride Month celebration, ISSI Corp, led by the Human Resources Team, conducted ISSI TO BE YOU: Pride Month Celebration. The event aimed to champion queer advocacy through art.

June 30, 2026

3 min

ISSI GALA 2026: A Celebration of Creativity, Culture, and Community

On May 30, 2026, ISSI Corp held its first-ever ISSI Gala. Drawing inspiration from the traditional Santacruzan, participants from the operations team showcased their creativity through pageantry.

June 16, 2026

Finding the Right Balance Between Humans and AI: The HR Team Reflects on the Implications of AI in HR Operations

ISSI Corp HR Team attends the annual HR Tech Asia 2026 held in Singapore. The event highlights the importance of collaboration between humans and artificial intelligence in the workplace.

June 9, 2026

Beyond Labels: Celebrating Pride Month

ISSI Corp stands in solidarity with the LGBTQIA++ community in celebrating Pride Month. It reaffirms its commitment in fostering a diverse, inclusive, and safe workplace for all. Happy Pride!

June 1, 2026

ISSI Corp Celebrates Excellence at Appreciation Day 2026

At ISSI Corp, excellence never goes unrecognized. On March 28, 2026, ISSI Corp gathered at the Philplans Penthouse Office to celebrate the people who drive the company forward. The Appreciation Day honored exemplary and newly promoted employees.

April 21, 2026

2 min

ISSI Corp Joins SoleCX Fun Run at UP Diliman

ISSI Corp brought the energy to the CCAP SoleCX Fun Run last April 12 at UP Diliman — complete with company-sponsored registrations, goody bags, and free sorbetes for all.

April 16, 2026

2 min

The Human Side of Outsourcing: How to Make It Easy

Featuring Dr. Dennis Harrison, Chief Sales Officer, North America | ISSI Corp

April 7, 2026

When Hypergrowth Meets Operational Reality: The Australian Insurtech Scaling Paradox

Fast growth. Slow operations. Australian insurance companies are experiencing the scaling paradox—and strategic BPO partnerships are the solution. Learn how ModernCX™ helps companies scale without breaking.

March 3, 2026

ISSI Corp Breaks Ground on Office Extension to Support Continued Growth

ISSI Corp broke ground on a new office extension at the Philplans Corporate Center with design-build partner PMTC bringing to life a future-ready workspace built to inspire its people and better serve its clients.

February 19, 2026

Why Australian Businesses Are Looking to the Philippines for BPO Solutions

How Philippine BPO Providers Are Solving Australia's Worker Shortage: ANZCHAM Roadshow Insights

February 2, 2026

ISSI Corp Recognized as One of HR Asia's Best Companies to Work for in Asia 2025

Company earns prestigious dual recognition for exceptional workplace culture and commitment to diversity, equity, and inclusion

September 3, 2025

5 min read

ISSI Corp Joins Australia-New Zealand Chamber of Commerce

ISSI Corp is proud to announce its membership in the Australia-New Zealand Chamber of Commerce (ANZCham), joining a vibrant business community dedicated to advancing opportunities between Australia, New Zealand, and the Philippines.

August 14, 2025

2 min read

Ensuring the Best for Our People: Staying Current on Benefits and HR Updates

ISSI Corp's HR Benefits team attends industry events to stay current on HR technology and government updates, ensuring employees receive comprehensive benefits support and accurate regulatory information.

August 5, 2025

ISSI Corp Strengthens Industry Connections at IoT Tech Expo North America 2025

Technology leaders converge in Santa Clara as ISSI Corp explores emerging opportunities in IoT, AI, and automation

July 15, 2025

Career Development

Building Excellence in Insurance Operations Through People at ISSI Corp

How genuine mentorship and people-centered leadership at ISSI Corp create careers that truly matter

July 2, 2025

Contact Islands 2025: ISSI Corp’s Valuable Insights and Strategic Connections

How three days in Cebu shaped ISSI Corp’s thinking on AI, industry trends, and the future of contact centers

June 24, 2025

Building Bridges Beyond Borders: Carla V. Racho's Reflections on Global Business Services

A leadership reflection from ISSI Corp President & COO Carla V. Racho on building meaningful partnerships and representing Filipino excellence on the international stage

June 17, 2025

5 min read

ISSI Corp Becomes Official Member of the Contact Center Association of the Philippines

ISSI Corp strengthens commitment to Philippine contact center excellence and industry collaboration by joining the CCAP.

June 5, 2025

2 min read

ISSI Corp Brings Human-Centered Vision to HR Tech Asia 2025 in Singapore

Learn how we're building workplaces where innovation enhances the human experience through our HR Tech Asia 2025 insights.

May 27, 2025

Career Development

The Ripple Effect of Learning and Development

John Gorres, ISSI Corp's Learning & Development Assistant Manager, exemplifies how individual growth drives collective excellence in our organization.

May 21, 2025

ISSI Corp Achieves ISO 9001:2015 Certification for Quality Excellence

ISSI Corp received ISO 9001:2015 certification from The British Standards Institution (BSI), under Certificate Number FS 788314, at a recognition ceremony held at the ISSI Corp headquarters in Taguig City.

May 15, 2025

Content Moderation Strategies for 2025: Protecting Your Brand While Fostering Community Engagement

Explore emerging best practices in content moderation that balance effective brand protection with meaningful community engagement in an increasingly complex digital landscape.

May 8, 2025

Operational Excellence: The Secret to Sustainable Growth

Learn how ISSI Corp's BackOffice+ delivers streamlined operations that become a strategic advantage for your business.

May 7, 2025

The Future of Customer Experience: Balancing Human Touch and AI

Discover how leading companies are creating meaningful customer connections in an increasingly digital world.

April 5, 2025

Building a Resilient Outsourcing Partnership: Navigating Challenges and Ensuring Success

Explore common outsourcing concerns and learn how to establish strong, long-lasting offshore partnerships. Leverage offshore teams to fuel business growth in insurance and tech.

October 8, 2024

5 min read

Career Development

Skills Every BPO Professional Should Master in 2025

The BPO landscape is rapidly evolving. Discover the key skills professionals need to thrive in 2025 and beyond.

October 8, 2024

How Exceptional Customer Support Impacts Insurance Claims Experiences

Discover how exceptional customer support in insurance claims fuels growth, loyalty, and transforms the customer experience.

October 7, 2024