Insights

Ensuring the Best for Our People: Staying Current on Benefits and HR Updates

ISSI Corp's HR Benefits team attends industry events to stay current on HR technology and government updates, ensuring employees receive comprehensive benefits support and accurate regulatory information.

August 5, 2025

ISSI Corp Joins Australia-New Zealand Chamber of Commerce

August 14, 2025

Ensuring the Best for Our People: Staying Current on Benefits and HR Updates

August 5, 2025

ISSI Corp Strengthens Industry Connections at IoT Tech Expo North America 2025

Technology leaders converge in Santa Clara as ISSI Corp explores emerging opportunities in IoT, AI, and automation

July 15, 2025

Career Development

Building Excellence in Insurance Operations Through People at ISSI Corp

How genuine mentorship and people-centered leadership at ISSI Corp create careers that truly matter

July 2, 2025

Contact Islands 2025: ISSI Corp’s Valuable Insights and Strategic Connections

How three days in Cebu shaped ISSI Corp’s thinking on AI, industry trends, and the future of contact centers

June 24, 2025

Thought Leadership

Building Bridges Beyond Borders: Carla V. Racho's Reflections on Global Business Services

A leadership reflection from ISSI Corp President & COO Carla V. Racho on building meaningful partnerships and representing Filipino excellence on the international stage

June 17, 2025

5 min read

ISSI Corp Becomes Official Member of the Contact Center Association of the Philippines

ISSI Corp strengthens commitment to Philippine contact center excellence and industry collaboration by joining the CCAP.

June 5, 2025

ISSI Corp Brings Human-Centered Vision to HR Tech Asia 2025 in Singapore

Learn how we're building workplaces where innovation enhances the human experience through our HR Tech Asia 2025 insights.

May 27, 2025

Career Development

The Ripple Effect of Learning and Development

John Gorres, ISSI Corp's Learning & Development Assistant Manager, exemplifies how individual growth drives collective excellence in our organization.

May 21, 2025

ISSI Corp Achieves ISO 9001:2015 Certification for Quality Excellence

ISSI Corp received ISO 9001:2015 certification from The British Standards Institution (BSI), under Certificate Number FS 788314, at a recognition ceremony held at the ISSI Corp headquarters in Taguig City.

May 15, 2025

Content Moderation Strategies for 2025: Protecting Your Brand While Fostering Community Engagement

Explore emerging best practices in content moderation that balance effective brand protection with meaningful community engagement in an increasingly complex digital landscape.

May 8, 2025

Thought Leadership

Operational Excellence: The Secret to Sustainable Growth

Learn how ISSI Corp's BackOffice+ delivers streamlined operations that become a strategic advantage for your business.

May 7, 2025

The Future of Customer Experience: Balancing Human Touch and AI

Discover how leading companies are creating meaningful customer connections in an increasingly digital world.

April 5, 2025

Thought Leadership

Building a Resilient Outsourcing Partnership: Navigating Challenges and Ensuring Success

Explore common outsourcing concerns and learn how to establish strong, long-lasting offshore partnerships. Leverage offshore teams to fuel business growth in insurance and tech.

October 8, 2024

5 min read

Career Development

Skills Every BPO Professional Should Master in 2025

The BPO landscape is rapidly evolving. Discover the key skills professionals need to thrive in 2025 and beyond.

October 8, 2024

How Exceptional Customer Support Impacts Insurance Claims Experiences

Discover how exceptional customer support in insurance claims fuels growth, loyalty, and transforms the customer experience.

October 7, 2024

How AI and Humans Drive Business Success in the Tech Industry

In the age of AI, the human touch is still crucial. See how you can leverage AI and human expertise to achieve business success and exceptional customer experiences.

October 7, 2024