ALL INSIGHTS

ISSI Corp Celebrates Excellence at Appreciation Day 2026

ISSI Corp kicked off a meaningful Saturday morning on March 28, 2026, as employees gathered at the Philplans Penthouse Office for the company's Appreciation Day — a special occasion dedicated to honoring the individuals who make ISSI Corp's success possible.

The event, which began at 8:00 AM, brought together members of the company for a heartfelt celebration of dedication, hard work, and outstanding performance. The morning served as a reminder that behind every milestone the company achieves are the people who show up, give their best, and raise the standard for those around them.

At the heart of the program was the recognition of exemplary employees — individuals who have demonstrated exceptional commitment to their roles and to the organization's mission. Newly promoted employees were also formally honored, marking the beginning of their recognition as standout contributors to the team.

The celebration was attended by ISSI Corp President and COO, Kristina Carla V. Racho, whose attendance underscored the leadership's genuine appreciation for the workforce that drives the company forward.

As ISSI Corp continues to grow, events like Appreciation Day serve as an important reminder that excellence does not go unnoticed — and that the people behind the work are always worth celebrating.

Visit our Facebook page, Insurance Support Services International, to view more photos from the event!

About ISSI Corp

ISSI Corp is a business process solutions company that builds complex, high-value operations with precision, speed, and intelligence. Founded in 2010 and based in Manila, we bring 15 years of deep expertise in serving the insurance, SaaS, AI, and IT industries. Our core offerings include ModernCX™(Customer Experience), BackOffice+ (Back Office Support), and ContentGuard (Content Moderation).

Trusted by leading Life Insurers and managing over 1 million inbound calls annually, we blend seasoned human expertise with AI and digital technology to create revenue-generating customer experiences and operational excellence. ISSI Corp is your strategic partner for customer experience and growth enablement, delivering peace of mind built on trust.

No items found.

Recent Insights

Read more
Industry Trends

What Great Claims Leadership Looks Like in 2026

Most claims leader job descriptions still read like they were written for a queue-management environment. Manage the team. Deliver the SLA. Produce the quarterly report. The accountability the role actually carries in 2026 is different in character.

August 27, 2026
5 min
Read more
Industry Trends

Systemic Fixes Have a Cost Dividend

Insurance service expenses grew 7% year-on-year at industry level through September 2025, even as carriers ran efficiency programmes. Other insurance expenses as a proportion of premium rose from 15% to 18% in the twelve months to June 2025. These numbers do not move with efficiency interventions alone, because efficiency programmes address the cost of doing the work - not the cost of doing the wrong work.

August 25, 2026
5 min
Read more
Company News

Building a Better Customer Service Experience Through AI, Relationship Building, and Shared Knowledge

ISSI Corp focused on improving the global CX landscape and exploring AI integration in modern customer service in Mactan, Cebu.

August 25, 2026
5 min