Giving back to the community reflects an organization’s commitment to creating a positive impact on society and shows that its service extends beyond operations. ISSI Corp believes that charitable initiatives—no matter how big or small—can create meaningful change, especially when people come together for a shared purpose.
Last November, the Operations Team came together to address the needs of the community. Each cluster chose a beneficiary that received donations from ISSI Corp: Child Haus, which caters to children with cancer; Hospicio de San Jose, which takes care of abandoned families; Home of the Golden Gays, which serves as a temporary home for indigent gay men; and Rise Against Hunger, which focuses on food security.
According to Vee Cabrera, Assistant Manager, the initiative aims to address the needs of the community while creating opportunities for employees to have a meaningful experience outside their daily routines.
“The company shows that they are not only focused on work, but they are also aware of what the community needs. It is an opportunity for all employees to be connected, to learn, and to experience life outside their daily routines,” she said.
Meanwhile, Reden Bello, Operations Manager, shared that the initiative was not just a corporate responsibility—it was a sincere act of compassion.
“It’s not all about business and results, but it’s also about giving care and heart to the community,” he said.
Every community has stories to tell—stories that are often overlooked. Only by immersing themselves in their daily lives can individuals understand that beyond the smiles of the people who live there are the challenges they face and their hopes for a bright future.
ISSI Corp did not only intend to provide assistance to the communities; it also aimed to highlight the everyday struggles of indigent individuals. The participants understood the importance of immersing themselves in the communities they chose, not only to identify their needs but also to understand their lived realities.
Criscel Nacional, Business Unit Supervisor, shared how they connected with their beneficiaries to understand the needs they sought to address.
“We started ocular visits to the home of indigent gay men, and from there, we interviewed them. They were able to share their stories, so we were able to identify their needs, which are to provide food, shelter, and love for abandoned and neglected gay men in Manila,” she said.
Hunger is a complex issue that continues to affect many Filipinos. Food security is not just about the lack of resources—there are deeper systemic and economic problems that affect food stability. ISSI Corp worked with Rise Against Hunger to provide temporary assistance to families facing this issue.
Kamille Requina, Customer Support Associate, shared that through this collaboration, approximately 500 people received food packs and groceries.
“It’s also a blessing to see the smiles on their faces and how grateful they are for the simplest things that you give them. That kind of act gives them hope, making them feel seen and that they are not alone.”
The stories of the communities are more than inspiration; they also shed light on deeper societal issues that need to be addressed. While charity work helps communities, it is only a temporary solution. The greater responsibility to improve the quality of life of the people still rests with the government.
ISSI Corp’s support for the community goes beyond statements. The organization believes that concrete action is needed to address the needs of the people who live there. According to Vee, throughout the outreach program, the organization worked hand in hand to ensure sufficient support.
“There was 100% support from the management wherein all of them were present—our president, our HR, our training team, and marketing were all there, actively participating in our activity,” she said.
Meanwhile, Kamille expressed her gratitude for being part of an organization that values its people and is committed to making a meaningful difference in the community.
“And I am beyond, or I’m immensely grateful to be part of a company such as ISSI Corp, which not only cares about its people but also cares about the community,” she said.
Criscel likewise emphasized how the initiative helped her realize the importance of giving back.
“ISSI Corp really helped us a lot to realize how blessed we are in terms of giving back to the community. So everyone was grateful enough to realize that we were used as an instrument to give back to the community,” she said.
Over the years, the organization has remained steadfast in creating initiatives to pay forward to the communities. This event is just one of the company’s many ways to show its commitment to corporate and social responsibility. However, the organization views this as more than an obligation—it is an opportunity to drive meaningful change.
Outreach programs are often seen as an act of giving—an attempt to provide support to people in need. But according to the people of ISSI Corp, their experience was more than helping; they heard stories, connected with the locals, and came to understand the lived experiences of the people they served.
According to Kamille, the experience made a meaningful impact on her life, and the lessons learned stayed with them even after the program had ended.
“It had such a great impact on my life. I was able to see how greatly blessed I am, even more so seeing my colleagues helping a community hand in hand, serving them, and showing them compassion. I think that’s one of the things ISSI Corp helped each and everyone realize: what we have and to be even more grateful,” she said.
Meanwhile, according to Criscel, the outreach program was more than an opportunity to give back—immersion taught them the importance of humility and resilience.
“From immersing myself in the Home of the Golden Gays, one new thing I learned is the incredible power of humility and resilience,” she said.
All in all, the outreach program reminds everyone of the power of collective effort toward shared goals: to give hope and provide a sense of belonging. ISSI Corp is deeply grateful to its people for participating in such initiatives. More than an act of service, the program is a call to action: lasting change must not depend on charity work alone. The organization hopes that the stories of the people from the communities encourage the government to address the root causes of economic disparities and provide a comfortable and secure life for the people they are serving.
“If you want to create an impact and drive social change, you can do it here in ISSI Corp.” — Vee Cabrera, Assistant Manager
“Change is a big word, but if you want to start, you can start here.” — Reden Bello, Operations Manager
We are proud to announce that ISSI Corp has once again been recognized by HR Asia as one of the Best Companies to Work for in Asia 2026. Alongside this recognition, the organization also received the People Transformation and Diversity, Equity, and Inclusion (DEI) special awards, marking its second consecutive year of recognition in the Best Companies to Work for in Asia and DEI categories.
The HR Asia Best Companies to Work for in Asia Awards is an awarding body that recognizes organizations with the best HR practices, high levels of employee engagement, and positive workplace cultures.
The awards ceremony for the HR Asia Best Companies to Work for in Asia Awards is held annually in Cambodia, China, Hong Kong, India, Indonesia, South Korea, Malaysia, the Philippines, Singapore, Taiwan, Thailand, and Vietnam.
ISSI Corp is a business process solutions company that runs complex, high-value operations with precision, speed, and intelligence. Founded in 2010 and headquartered in Manila, we bring over 15 years of operational expertise to the insurance, banking, financial services, and technology industries.
Clients engage us in the way that fits their need — an outcome we run end to end (Managed Service), a team we build around their operation (Dedicated Team), or a capability we build, operate, and transfer to them over time (Build-Operate-Transfer). Operating from a PEZA-registered facility with more than 1,000 professionals, we pair seasoned human expertise with AI and digital technology to deliver operational excellence at scale. ISSI Corp — peace of mind, built on trust.
