Every person at ISSI Corp has their own career development journey. Different paths, different paces, and different timeframes, yet all aimed at achieving one goal—to grow in their respective roles. There is no definite timing for career progression; employees have the autonomy to decide their own career timeline.
Angelita Nicolas is one of ISSI Corp’s associates who has pursued career growth within the organization for eight years.
“I started as a Customer Service Representative and then after two years, I was promoted as a Senior Process Support,” she said.
Her experience mirrors that of other employees who have grown within the company. The organization has provided opportunities for them to grow, learn, and take on greater responsibilities, allowing them to progress in their careers.
ISSI Corp is committed to providing development-oriented programs designed not only to equip its people but also to empower them outside the workplace. The Learning and Development Team has been conducting programs that support the growth and continuous learning of people across the organization. Angelita has benefited from these initiatives, which have given her valuable opportunities to further develop her skills and grow in her career.
“The Learning and Development team builds people personally and professionally,” she said.
Interacting with employees from different backgrounds and with different work ethics requires patience and understanding. Part of her role is people management, and she shared that handling teams has become more manageable because of the organization’s training programs.
“From my experience personally, it helped me to develop my confidence in assisting teams. And it helped me step out of my comfort zone and have a deeper understanding of leadership and operational excellence,” she added.
ISSI Corp does not simply hire excellent people—it nurtures and builds them. Angelita’s career journey is just one testament to how the organization supports its people’s personal and professional development. The organization hopes that through its learning and development programs, more people will grow in the years to come, not only in their respective roles but also as individuals beyond the workplace.
ISSI Corp builds a culture of support where everyone is encouraged to learn, grow, and come as they are. The organization understands the daily struggles faced by its people beyond work, which is why it encourages them to hone their potential and pursue their passions. Angelita took a leap of faith and opened herself to new opportunities through the Success Through Empowered Progress (STEP) Program, formerly known as the Track Trainee Program.
“I got interested because I know that I have the skills and capabilities of being a leader that’s why I grabbed the opportunity to be part of this Track Trainee Program,” she said.
After successfully entering the program, she expressed her gratitude to the people who supported her along the way, especially her supervisor, who encouraged her to join. According to her, everyone was supportive throughout.
Angelita’s story reflects how the organization builds an environment rooted in support and motivation. Through learning and development programs and moral support, employees are equipped to thrive in their roles, discover their strengths, and step out of their comfort zones. The organization hopes that by creating more opportunities, more people like Angelita will feel empowered to take chances and pursue their career aspirations.
“I am proud to be part of ISSI Corp for more than 8 years because with ISSI Corp, there are programs that develop people. With this company, I feel that I am part of a family.”
— Angelita Nicolas, Senior Process Support
We are proud to announce that ISSI Corp has once again been recognized by HR Asia as one of the Best Companies to Work for in Asia 2026. Alongside this recognition, the organization also received the People Transformation and Diversity, Equity, and Inclusion (DEI) special awards, marking its second consecutive year of recognition in the Best Companies to Work for in Asia and DEI categories.
The HR Asia Best Companies to Work for in Asia Awards is an awarding body that recognizes organizations with the best HR practices, high levels of employee engagement, and positive workplace cultures.
The awards ceremony for the HR Asia Best Companies to Work for in Asia Awards is held annually in Cambodia, China, Hong Kong, India, Indonesia, South Korea, Malaysia, the Philippines, Singapore, Taiwan, Thailand, and Vietnam.
ISSI Corp is a business process solutions company that runs complex, high-value operations with precision, speed, and intelligence. Founded in 2010 and headquartered in Manila, we bring over 15 years of operational expertise to the insurance, banking, financial services, and technology industries.
Clients engage us in the way that fits their need — an outcome we run end to end (Managed Service), a team we build around their operation (Dedicated Team), or a capability we build, operate, and transfer to them over time (Build-Operate-Transfer). Operating from a PEZA-registered facility with more than 1,000 professionals, we pair seasoned human expertise with AI and digital technology to deliver operational excellence at scale. ISSI Corp — peace of mind, built on trust.
