ISSI Privacy Policy

Privacy policy

Insurance Support Services International Corp. (“ISSI CORP”) is committed to safeguarding and protecting your personal data. While you can freely access and use our website: (the “Site”) without providing any personal data, there may be some cases where we will require personal information from you, such as when you register an account on the Site, or when you send us an email inquiry. Should ISSI CORP ask you to provide certain information by which you can be identified, you can be assured that it will only be used in accordance with this Privacy Policy (“Policy”).

This Policy shall serve as a notice and an outline of ISSI CORP's policy in relation to the use, processing, sharing, storing, and protection of your information, whether recorded in a material form or not, from which your identity is apparent or can be reasonably and directly ascertained, or when put together with other information would directly and certainly identify you (the “Personal Information”). By using the Site and providing your personal information, you agree that your personal information will be handled by us as described in this Policy.

This Policy follows the General Data Protection Regulation (GDPR) of the European Union, the Data Privacy Act of the Philippines (DPA), and other applicable rules, policies, and regulations regarding data privacy.

This Policy may be modified, amended, or supplemented at any time without prior notice. Such modifications, amendments, or supplements shall be posted on the Site indicating the date of such updates, and shall be effective immediately, unless otherwise provided. If the changes or updates involve your Personal Information requiring your consent, we will obtain your consent prior to posting these changes or updates. It is your responsibility to regularly review this Policy.


Personal Information

You may need to register for an account on the Site to use some of its services. By registering on the Site, you may be required to provide information about yourself as prompted by any registration form or disclose your personal data, including the following Personal Information, to ISSI CORP and our partners:

  • Full Name
  • Company
  • E-mail Address
  • Phone Number
  • Country/Nationality
  • Job Title
  • Industry

Data exchanged between your browser and our server when visiting the Site

You may also browse and use the informational areas of the Site without registration or otherwise providing us with Personal Information. In such instances, ISSI CORP may automatically collect the personal data your browser sends to our server whenever you visit our Site or when you access the Site by or through a mobile device. Such personal data may include:

  • Your Device's Internet Protocol address (e.g. IP address)
  • Browser type, browser software, browser version
  • Language and version of the browser software
  • Operating system and its interface
  • The pages of our Site that you visit, the time and date of your visit, and the time spent on the Site and its pages
  • The time and date of your concerns and queries
  • Unique device identifiers and other diagnostic data

When you access the Site by or through a mobile device, ISSI CORP may also collect certain information automatically, including, but not limited to:

  • The type of mobile device you use
  • Your mobile device unique ID
  • The IP address of your mobile device
  • Your mobile operating system
  • The type of mobile internet browser you use
  • Unique device identifiers and other diagnostic data

Your IP address serves as a response address for our server, which displays the Site according to the above-mentioned data in your browser. This data cannot be assigned to specific people. ISSI CORP will not merge this data with other data sources. Your Personal Information, which you provided when you registered on the Site, will not be combined with the data listed here. Complete storage of your IP address is only necessary where required for the traceability of technical errors and cyber-attacks. The IP address is promptly deleted afterwards.

Tracking Technologies and Cookies

When you visit the Site, ISSI CORP may use cookies and similar tracking technologies to track the activity on the Site and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze the Site. The technologies ISSI CORP use may include:

  • Cookies or Browser Cookies. A cookie is a small file placed on your computer or other devices. Cookies do no harm on your computer or device and contain no viruses. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of the Site. Unless you have adjusted your browser setting so that it will refuse cookies, our Site may use cookies.
  • Web Beacons. Certain sections of the Site and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit ISSI CORP, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Overview of the purpose and use of the cookies used:

  • Name of Site: YouTube Type: This is a video player service. Processing Company/Processor: Google Ireland Limited, Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland company. /policies/contact / general_privacy_form Data Protection Officer of Processing Company: Below you can find the email address of the data protection officer of the processing
    • Delivery of services
    • Maintain & improve our services
    • Develop new services
    • Provide personalized services, including content and ads
    • Measure performance
    • Communicate with user
    • Protect Google, our users, and the public Technologies Used: This list represents all technologies this service uses to collect data. Typical technologies are Cookies and Pixels that are placed in the browser.
    • Cookies (if Privacy-Enhanced Mode is not activated)
    • Unique identifiers, pixels, and local storage Data Collected: This list represents all (personal) data that is collected by or through the use of this service.
    • Aggregated data about tag firing (does not include user IP addresses or any user-specific identifiers that could be associated with a particular individual)
    • Standard HTTP request logs (deleted within 14 days of being received)
    • Personal Information:
      • Includes name and password
      • Phone number
      • Payment information
      • Email address
      • Photos & videos
      • Docs and spreadsheets
    • Apps, browsers, devices used to access google services:
      • unique identifiers, browser type and settings, device type and settings, operating system, mobile network information including carrier name and phone number, and application version number
    • Activity:
      • Terms search, Videos watched, views & interactions with contents & ads, voice & audio information, purchase activity, people communicated or shared content, third-party activity on sites & apps, and chrome browning history
    • Location (GPS, IP address, activity, near devices Legal Basis: The required legal basis for the processing of data is Art. 6, para. 1 s. 1 lit. a GDPR Location of Processing: This is the primary location where the collected data is being processed. If the data is also processed in other countries, you are informed separately.
    • European Union Retention Period: This is the primary location where the collected data is being processed. If the data is also processed in other countries, you are informed separately. Transfer to Third Countries: ISSI CORP may forward the collected data to a different country which may be outside of the EU and the European Economic Area (EEA) and to a country without the required data protection standards. Below you can find a list of countries to which the data is being transferred. This can be for different reasons like storing or processing.
    • Worldwide Data Recipients: The collected data will be received by the following recipients:
    • Alphabet Inc.
    • Google LLC
    • Google Ireland Limited Data Privacy Policy of the Processing Company/Processor: Cookie Policy of the Processing Company/Processor, if any: Opt-out from this Processor across all domains:
  • Name of Site: Vimeo
  • Name of Site: Zoho Type: Comprehensive contract management software for streamlining the entire contract lifecycle and improves efficiency across all aspects of contract management. Processing Company/Processor: Zoho Corporations Data Protection Officer of Processing Company: We have appointed an Information Officer to oversee our management of your personal information in accordance with this Privacy Policy. If you have any questions or concerns about our privacy practices with respect to your personal information, you can reach out to our Information Officer by sending an email to or by writing to: Information Officer, Zoho Corporation South Africa (Pty.) Ltd., The Vineyard Office Estate, Farm 1, Building A, 99 Jip de Jager Drive, De Bron, Bellville, Cape Town, Western Cape 7530. Data Purpose: In addition to the purposes mentioned above, we may use your information for the following purposes:

Contact Us

Exploring new ways for your business expansion? Have questions about our solutions? Want to leave feedback on your experience with ISSI? We welcome all queries and comments in our pursuit of excellent service!


General inquiries:



Insurance Support Services International (ISSI) Corp. Penthouse Philplans Corporate Center 1012 Triangle Drive, Bonifacio Global City, Taguig, Philippines 1634

Mobile Number

+63 917 849 3163