Not all heroes wear capes—sometimes, they are on the production floor, providing excellent customer service.
Customer Service Week is annually held during the first week of October to celebrate customer service professionals around the globe. This celebration recognizes their efforts, dedication, and patience in their line of work. ISSI Corp joins this celebration, appreciating the hard work of the people who make the service meaningful.
On October 9, 2026, at the Philplans Corporate Center, the organization held an event titled “ISSIVengers – Heroes at Work.” With the theme “United by Service. Powered by Purpose,” it aimed to recognize the contributions of customer service professionals within the organization and highlight their collective efforts in driving quality customer service.
“ISSIVengers is actually our way of recognizing our associates and celebrating their hard work in the field of customer service, which is why we prepared activities for them to enjoy, and relax a bit before the shift starts,” Jessy Marciano, Head of Human Resources, said.
The event kicked off with a superhero costume competition. Associates were encouraged to be creative and imaginative with their costumes. The competition provided them with a fun opportunity to express themselves while showcasing their talent and resourcefulness.
Alongside the competition, fun activities were also prepared for associates to participate in. They indulged in slushies and popcorn, captured fun moments at the photobooth, personalized their own inhalers at the aromatherapy booth, and enjoyed a complimentary massage to give them a chance to relax amid their busy shifts.
The activities brought the people of ISSI Corp together, building bonds and creating meaningful moments as they shared laughter and enjoyed the celebration.
“The event is so great. I enjoy every event that ISSI has, and I always love to join them, just like right now—always prepared,” Alexandra Elicanal, one of our associates, said.
ISSI Corp ensures that the hard work of the people behind every operation will not go unnoticed. The organization acknowledges their contributions, and appreciates the service they provide. To our associates, Thank you for always showing up. Happy Customer Service Week!
ISSI Corp is a business process solutions company that runs complex, high-value operations with precision, speed, and intelligence. Founded in 2010 and headquartered in Manila, we bring over 15 years of operational expertise to the insurance, banking, financial services, and technology industries.
Clients engage us in the way that fits their need — an outcome we run end to end (Managed Service), a team we build around their operation (Dedicated Team), or a capability we build, operate, and transfer to them over time (Build-Operate-Transfer). Operating from a PEZA-registered facility with more than 1,000 professionals, we pair seasoned human expertise with AI and digital technology to deliver operational excellence at scale. ISSI Corp — peace of mind, built on trust.
