The HR Asia People Transformation Special Award is given to companies that invest in people development. This recognition recognizes their programs and initiatives in training and upskilling individuals within their organizations to equip them with the right skills for their respective roles.
“The award is living proof that the different initiatives of the organization to promote employee growth, especially in terms of leadership skills, are working and worthwhile,” Francis Ian Marciano said, Head of Learning and Development.
Meanwhile, John Gorres, Assistant Manager of Learning and Development, shared the crucial role of the department’s programs in helping associates navigate their career paths.
“Through our Learning and Development programs, we equip our people with the skills, knowledge, and confidence they need to perform better, develop their potential, and prepare for future opportunities,” he said.
To demonstrate the department’s resolute initiative in molding and equipping associates for career growth, the team shared the current programs in place that are intended to improve employees’ skills and abilities.
“We have leadership development programs, including the STEP (Success Through Empowered Progress) Program, which focuses on developing future leaders through practical learning and application. We also offer training in coaching, Root Cause Analysis, Excel, communication, and other essential workplace skills,” John said.
On the other hand, Francis shared that the end goal of all their programs is to mold associates into future leaders.
“ISSI Corp has established the STEP Program, which is a vehicle for identifying associates with future leadership potential and training them for future leadership roles,” Francis said.
There is no one-way approach to people development; diversity requires a multifaceted strategy. It also needs to be systematic to guarantee consistency.
“It is a proactive way of ensuring that there is a Business Continuity Plan in place while also ensuring that the candidates are set up for success,” Francis said.
He also shared their future plans to further develop employees’ skills and capabilities to better equip them for their roles within the organization.
“The team plans to develop a new training program for Tier 1 associates to provide them with additional skills that will promote holistic development,” he said.
All in all, ISSI Corp invests in extensive programs and initiatives that are crucial for people transformation. These are designed to mold associates into future leaders and help them navigate their current roles.
As they continue their career journeys, the organization hopes that they will carry with them the knowledge, skills, and experiences they have gained.
“It’s fulfilling to see employees grow in confidence, improve their skills, and become ready for greater responsibilities. As part of L&D, my goal is not just to deliver training, but to help people recognize their potential and turn it into real progress in their careers.” — John Gorres, Assistant Manager of Learning and Development
“We ensure that employees are able to attain the best versions of themselves in the workplace, which is very appropriate with regard to people transformation.” — Francis Ian Marciano, Head of Learning and Development
ISSI Corp is a business process solutions company that runs complex, high-value operations with precision, speed, and intelligence. Founded in 2010 and headquartered in Manila, we bring over 15 years of operational expertise to the insurance, banking, financial services, and technology industries.
Clients engage us in the way that fits their need — an outcome we run end to end (Managed Service), a team we build around their operation (Dedicated Team), or a capability we build, operate, and transfer to them over time (Build-Operate-Transfer). Operating from a PEZA-registered facility with more than 1,000 professionals, we pair seasoned human expertise with AI and digital technology to deliver operational excellence at scale. ISSI Corp — peace of mind, built on trust.
