Investing in people development is one of the fundamental ways a company can equip its people with the right skills for their respective roles. ISSI Corp believes that career development is more than seminars and training; it emphasizes cultivating the talents and capabilities of its people.
Loraine Roselle Viray, Benefits and Compensation Officer, and John Lloyd Delos Arcos, Human Resource Assistant Manager, reflected on their career progression at ISSI Corp.
“I worked as a project-based HR Assistant. Eventually, we were offered regular positions as associates, and then I got promoted to supervisor, and now I’m an assistant manager,” Lloyd said.
Over the past years, the organization has focused on being people-centered by giving individuals equal opportunities to demonstrate their competence and expertise.
“I got hired first as an HR Assistant. After our three months of being project-based, we had an opportunity to be regularized as HR Associates. The company saw potential in me and transferred me to a different facet of the company, which is Compensation and Benefits,” Loraine said.
They also shared that employees at ISSI Corp are given opportunities to explore different facets of the organization, enabling them to learn new skills beyond their areas of expertise.
“We have career development. We’re not stagnant with one task or skill,” Loraine said.
According to Lloyd, when the organization sees potential in an employee, it invests in their career development. Both shared that ISSI Corp provides opportunities to participate in various seminars and training programs that equip employees with the knowledge and skills needed to excel in their roles.
“If they see potential in you, they make sure that you are equipped. I think that’s the thing that I really appreciate about the company,” he said.
Learning at ISSI Corp extends well beyond the workplace, and it is not limited to one team. Throughout the year, the Human Resources Team and the Benefits and Compensation Team attend conventions, trainings, and seminars to stay current on industry developments and government-mandated benefits. All departments are given the same opportunity to step out, learn, and bring new knowledge back to their teams.
Lloyd also reflected on how these trainings have helped him communicate and lead people more effectively.
“It really helped me with my current position—the way I communicate with people and my team,” he said.
This reflects how the organization’s efforts to equip and nurture its people extend beyond professional development to their personal growth. Through various opportunities, they have developed skills that help them lead and communicate more effectively.
ISSI Corp creates an environment of shared learning. It encourages everyone to share what they know and have learned, allowing employees to support one another in their career development. In this way, everyone has the opportunity to grow.
“It’s more of paying it forward. With those trainings that we have, we are also able to [share them with] our teammates and colleagues,” Lloyd said.
This culture of knowledge-sharing allows employees to extend what they have learned beyond their own professional development and contribute to the growth of their teammates and colleagues.
Career growth is also made possible through the support and opportunities the organization provides.
Lloyd and Loraine reiterated the importance of management support. According to them, a positive work culture is made possible by management’s commitment to valuing, respecting, and supporting its people.
All in all, Lloyd and Loraine’s testimonials reflect the culture that ISSI Corp continues to foster. As a people-centered organization, it continues to support its people. It acknowledges that beyond training and seminars, fostering a safe environment where everyone is given an equal chance is crucial to career development.
“There is career progression here.”
— Loraine Viray, Benefits and Compensation Officer
“ISSI Corp invests in people development.”
— John Lloyd Delos Arcos, Human Resource Assistant Manager
We are proud to announce that ISSI Corp has once again been recognized by HR Asia as one of the Best Companies to Work for in Asia 2026. Alongside this recognition, the organization also received the People Transformation and Diversity, Equity, and Inclusion (DEI) special awards, marking its second consecutive year of recognition in the Best Companies to Work for in Asia and DEI categories.
The HR Asia Best Companies to Work for in Asia Awards is an awarding body that recognizes organizations with the best HR practices, high levels of employee engagement, and positive workplace cultures.
The awards ceremony for the HR Asia Best Companies to Work for in Asia Awards is held annually in Cambodia, China, Hong Kong, India, Indonesia, South Korea, Malaysia, the Philippines, Singapore, Taiwan, Thailand, and Vietnam.
ISSI Corp is a business process solutions company that runs complex, high-value operations with precision, speed, and intelligence. Founded in 2010 and headquartered in Manila, we bring over 15 years of operational expertise to the insurance, banking, financial services, and technology industries.
Clients engage us in the way that fits their need — an outcome we run end to end (Managed Service), a team we build around their operation (Dedicated Team), or a capability we build, operate, and transfer to them over time (Build-Operate-Transfer). Operating from a PEZA-registered facility with more than 1,000 professionals, we pair seasoned human expertise with AI and digital technology to deliver operational excellence at scale. ISSI Corp — peace of mind, built on trust.
