Being a people-centered company, ISSI Corp ensures that its people receive the right benefits to respond to their needs. Since its establishment, compassion has been one of the values ISSI Corp upholds, recognizing that its people have needs and responsibilities.
For EJ Castro, Customer Service Associate, the benefits provided by the company have been very helpful in supporting his personal needs. His experience highlights how investing in employees’ well-being can contribute to a more supportive and people-centered workplace.
The organization’s commitment to its people goes beyond monthly compensation. EJ shared that ISSI Corp provides comprehensive benefits designed to meet their needs.
“ISSI Corp provides lots of benefits to the employees. Number one is the HMO. Then, they offer work-from-home, we have monthly events, we have monthly incentive bonuses, and we also have free food for each and everyone,” he said.
The Health Maintenance Organization (HMO) benefit provided by the organization exceeds industry standards. According to him, it has provided accessible and affordable healthcare coverage for his medical expenses.
“It’s very convenient for us because we don’t need to worry about going to the hospital to pay the bill. We just need to focus on our health,” he said.
Another noteworthy benefit in the office is the free food. Understanding the daily concerns of its associates, the organization provides free meals, allowing them to come to work without worrying about what to eat. According to EJ, this is not simply about providing a meal; it also provides financial relief by reducing daily expenses.
“One of my favorite benefits, the food. ISSI Corp provides a lot of food here in the office. It saves money. You don’t need to think about what food you need to eat for that day,” he said.
These benefits are more than additional assistance; they reflect the organization’s commitment to caring for its people. By supporting employees’ everyday needs, ISSI Corp creates an environment where people feel valued and appreciated, believing that employees who are cared for are more motivated to thrive and grow.
A healthy workplace must be safe and welcoming for everyone, regardless of gender identity. Being safe means not only being free from discrimination but also being treated with respect by colleagues.
ISSI Corp firmly believes that respect must always be the baseline for every organization; without it, employees may find it harder to feel safe in an environment meant to support their growth.
“By the time I entered the company, especially in production, there’s no discrimination because I’m a part of the LGBT Community and I didn’t hear anything about my gender identity,” he said.
He also emphasized that the inclusive and accepting company culture motivated him in his daily responsibilities.
“You can work well and be motivated if there’s no one discriminating against you,” he added.
As a new hire, he shared his concern about being in a new environment with people he had just met. But according to him, people at the organization treated him politely and gave him the support he needed.
“They are very supportive to newbies. I am a newbie here and there’s a lot of people who extend their hands to give you assistance. And that’s one thing that I will really treasure about this company. They are very helpful, they are very approachable, and no one is left behind,” he said.
In a workplace where everyone supports each other, growth becomes inevitable. This is the culture the company wants to foster—respectful, inclusive, and welcoming.
“Actually, as a newcomer here at ISSI Corp, I feel safe, I feel welcomed, and I feel cared for. And because of that, here in ISSI Corp, I will stay for a long time.”
— EJ Castro, Customer Service Associate
We are proud to announce that ISSI Corp has once again been recognized by HR Asia as one of the Best Companies to Work for in Asia 2026. Alongside this recognition, the organization also received the People Transformation and Diversity, Equity, and Inclusion (DEI) special awards, marking its second consecutive year of recognition in the Best Companies to Work for in Asia and DEI categories.
The HR Asia Best Companies to Work for in Asia Awards is an awarding body that recognizes organizations with the best HR practices, high levels of employee engagement, and positive workplace cultures.
The awards ceremony for the HR Asia Best Companies to Work for in Asia Awards is held annually in Cambodia, China, Hong Kong, India, Indonesia, South Korea, Malaysia, the Philippines, Singapore, Taiwan, Thailand, and Vietnam.
ISSI Corp is a business process solutions company that runs complex, high-value operations with precision, speed, and intelligence. Founded in 2010 and headquartered in Manila, we bring over 15 years of operational expertise to the insurance, banking, financial services, and technology industries.
Clients engage us in the way that fits their need — an outcome we run end to end (Managed Service), a team we build around their operation (Dedicated Team), or a capability we build, operate, and transfer to them over time (Build-Operate-Transfer). Operating from a PEZA-registered facility with more than 1,000 professionals, we pair seasoned human expertise with AI and digital technology to deliver operational excellence at scale. ISSI Corp — peace of mind, built on trust.
