ISSI Corp, a provider of business process outsourcing solutions specializing in insurance and technology services, participated in the IoT Tech Expo North America 2025 at the Santa Clara Convention Center. This comprehensive two-day event, organized by TechEx Events, brought together over 8,000 attendees and 250+ speakers across seven co-located technology events, creating an unparalleled platform for exploring the future of enterprise innovation.
Patricia Rodriguez, Head of Marketing, and Ardenne Chuat, Head of Sales Support, represented ISSI Corp at the expo, engaging with key stakeholders and gaining valuable insights into emerging technology trends that directly impact the company's service roadmap and go-to-market initiatives.
TechEx North America 2025 delivered on its promise of "Transforming Enterprise Through Technology" by bringing together seven co-located technology events: AI & Big Data, Cyber Security, IoT, Digital Transformation, Intelligent Automation, Edge Computing and Data Centers. This integrated approach created a comprehensive platform for tech-led teams to discover groundbreaking technologies, connect with industry leaders, and equip themselves with the tools needed to thrive in the digital era.
For ISSI Corp, this convergence of technology disciplines provided unique opportunities to explore how emerging trends across multiple sectors could enhance their service offerings and client solutions. The scale and diversity of the event ensured rich networking opportunities and exposure to cutting-edge innovations that will shape the future of enterprise technology.
"TechEx North America provided ISSI Corp an exceptional platform to elevate our market presence and forge strategic collaborations," shared Patricia Rodriguez. "It provided us with exposure to industry leaders and decision-makers across IoT, AI, automation, edge computing, and cybersecurity."
The expo's comprehensive programming offered deep insights into critical technology areas including ethical AI, generative model applications, and human-centric automation approaches. These sessions provided valuable intelligence that will inform ISSI Corp's strategic planning and client engagement strategies moving forward.
The face-to-face networking opportunities at this expansive event proved particularly valuable for ISSI Corp's business development efforts. With thousands of technology professionals gathered under one roof, the company was able to connect directly with key vendor partners, system integrators, and enterprise prospects, facilitating meaningful conversations about potential collaborations and partnerships.
"Because we got to directly talk to the companies, it gave me a better idea of how the tech companies work, in what ways we could support them, and which department we should be approaching," shared Ardenne Chuat. "It also allowed me to see if there are gaps in the market that we could serve."
This direct engagement approach aligns with ISSI Corp's commitment to building authentic, lasting partnerships with clients and stakeholders across the technology ecosystem.
Several thought-provoking sessions provided insights that will influence ISSI Corp's approach to service delivery and client solutions. The AI & Big Data Panel's emphasis on keeping AI ethical resonated strongly with the company's commitment to responsible innovation. A particularly memorable moment came during "The Case for Hallucinations" debate, where a speaker noted, "Just like humans, we should let AI hallucinate," offering a fresh perspective on creativity in generative AI applications.
The Intelligent Automation track reinforced ISSI Corp's philosophy around technology implementation with its focus on "synergizing humans and machines: building a human-centric automation culture." As Rodriguez reflected, "This highlight reinforced our belief that automation succeeds when it enhances, not replaces, human capabilities."
Additional sessions on digital transformation case studies and enhanced personalization strategies provided compelling real-world lessons that will inform ISSI Corp's client advisory services and solution development.
The insights gained from the IoT Tech Expo will directly enhance ISSI Corp's ability to serve clients more effectively. Rodriguez plans to integrate the knowledge gained into the company's marketing strategy, focusing on enhanced messaging around intelligent automation, human-centric AI solutions, and customer experience excellence.
"This experience enables me to better guide our team's outreach, prioritize partnerships, and tailor our go-to-market approach to what resonates most strongly with industry leaders," Rodriguez shared.
The expo experience exemplifies ISSI Corp's commitment to staying at the forefront of industry developments to deliver exceptional value to clients in the rapidly evolving technology landscape.
ISSI Corp is a business process solutions company that builds complex, high-value operations with precision, speed, and intelligence. Founded in 2010 and based in Manila, we bring 15 years of deep expertise in serving the insurance, SaaS, AI, and IT industries. Our core offerings include ModernCX™(Customer Experience), BackOffice+ (Back Office Support), and ContentGuard (Content Moderation).
Trusted by 8 leading U.S. Life Insurers and managing over 1 million inbound calls annually, we blend seasoned human expertise with AI and digital technology to create revenue-generating customer experiences and operational excellence. ISSI Corp is your strategic partner for customer experience and growth enablement, delivering peace of mind built on trust.
