ISSI
The Company

ISSI Corp.

We are a specialized business process solutions company that strives to provide the global insurance industry with strong support, stability and long-term peace of mind.

What We Do

Driving excellence in insurance support services operations since 2010.

Founded in 2010, ISSI Corp is a Manila-based company with over a decade of experience in supporting insurers with Contact Center Solutions, Back-office Support and Sales & Marketing.

Among our core strengths and capabilities are our adaptability and network, which allow us to perform classical outsourcing services that could evolve into joint ventures.

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Guided by Purpose

Our Corporate Values and Mission

Our Mission

To provide our clients - companies and their executives - dependable, consistent and excellent business process solutions to help them achieve their goals. 

To provide our associates, clients, business partners, and shareholders satisfaction, growth and peace of mind.

Our Vision

To be the trusted service and support partner of choice for the global insurance industry.

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Our Massive Transformative Purpose

To fulfill human potential through focused and excellent service.

Our Purpose

To be a platform through which people can be of genuine and authentic service to others, with dignity, professionalism, and at high levels of consistency and quality.

Our Corporate Values

To fulfill human potential through focused and excellent service.

  • Uprightness
  • Propriety
  • Professionalism
  • Honesty
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Why work with ISSI Corp?

Experience the Benefits of Exceptional Insurance Business Solutions

  • Service excellence
  • Highly adaptable systems
  • Continuity and predictability of operations
  • 1000+ high-performing associates
  • Clients include 3 of the top 10 US life insurers by premiums
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Leadership Team

The Visionary Leaders Driving Our Success

  • ISSI

    John B. Echauz

    Chairman & CEO | Co-founder

  • ISSI

    Hermann Lischer

    Vice Chairman | Co-founder

  • ISSI

    Carla V. Racho

    President & COO | Co-founder

  • ISSI

    Leticia C. Tendero

    Treasurer | Director

  • ISSI

    Sophia E. Chua

    CFO | Director