
Insurance Support Services International Corporation (ISSI Corp)
We are a specialized business process solutions company that strives to provide the global insurance industry with strong support, stability and long-term peace of mind.
Driving excellence in insurance support services operations since 2010.
Founded in 2010, ISSI Corp is a Manila-based company with over a decade of experience in supporting insurers with Contact Center Solutions, Back-office Support and Sales & Marketing.
Among our core strengths and capabilities are our adaptability and network, which allow us to perform classical outsourcing services that could evolve into joint ventures.


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Our Corporate Values and Mission
Our Mission
To provide our clients - companies and their executives - dependable, consistent and excellent business process solutions to help them achieve their goals.
To provide our associates, clients, business partners, and shareholders satisfaction, growth and peace of mind.
Our Vision
To be the trusted service and support partner of choice for the global insurance industry.


Our Massive Transformative Purpose
To fulfill human potential through focused and excellent service.
Our Purpose
To be a platform through which people can be of genuine and authentic service to others, with dignity, professionalism, and at high levels of consistency and quality.
Our Corporate Values
To fulfill human potential through focused and excellent service.
- Uprightness
- Propriety
- Professionalism
- Honesty

Experience the Benefits of Exceptional Insurance Business Solutions
- Service excellence
- Highly adaptable systems
- Continuity and predictability of operations
- 1000+ high-performing associates
- Clients include 3 of the top 10 US life insurers by premiums

The Visionary Leaders Driving Our Success
John B. Echauz
Chairman & CEO | Co-founder
Hermann Lischer
Vice Chairman | Co-founder
Carla V. Racho
President & COO | Co-founder
Leticia C. Tendero
Treasurer | Director
Sophia E. Chua
CFO | Director